Automation
Automate the boring middle. Keep the judgment.
We instrument the process before we touch it, automate the most valuable slice first, and keep a person in the loop wherever being wrong is expensive.
Where to start
Four patterns worth automating.
We rank every candidate by volume, variance and the cost of an error. then start at the top.
High volume, low variance
Repetitive work with a stable shape. The clearest payback, and usually the fastest to ship.
Slow handoffs
Work that waits in inboxes between teams. Automating the transfer often beats automating the task.
Manual copy and paste integration
People acting as the API between two systems that never got connected.
Judgment at scale
Decisions that need a person, but only for the 8% of cases that are genuinely ambiguous.
Delivery
From process map to production in weeks.
01
Map
Event logs and shadowing to see the process as it runs, not as it's documented.
02
Rank
Every step scored on effort, volume and risk, with an expected annual saving attached.
03
Build
Orchestration, integrations and review interfaces shipped in two week increments.
04
Watch
Throughput, exception rate and human override rate on a dashboard from day one.
2 to 3 wks
Discovery and process mapping before any automation is built
9 weeks
Typical plan from kickoff to the first automated workflow in production
Every run
Automated decisions logged with a reversible audit trail
These figures describe our standard delivery plan and engineering practice, not audited client performance data.
Which process eats your week?
Name it. We'll estimate the payback before you commit to anything.